Elevated error rates on api.mapbox.cn

Incident Report for Mapbox

Resolved

This incident has been resolved.

Posted Jun 02, 2019 - 07:13 UTC

Update

The Maps service in China has been restored completely.

Posted Jun 02, 2019 - 07:12 UTC

Monitoring

We are beginning to see signs of recovery and are continuing to monitor the service.

Posted Jun 02, 2019 - 03:47 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jun 02, 2019 - 01:19 UTC

Identified

The issue has been identified and we are working toward resolution.

Posted Jun 01, 2019 - 20:41 UTC

Investigating

We are investigating increased latency and error rates for our API services in China.

Posted Jun 01, 2019 - 18:55 UTC

This incident affected: Maps (API) and China Maps (api.mapbox.cn).