Resolved -
This incident has been resolved.
Dec 2, 06:14 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 2, 05:52 UTC
Investigating -
Customers for mapbox-speeds might receive stale or no live traffic data. Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs using stale live traffic data. Customers using traffic-maps may view tiles with stale live and historic traffic data.
Dec 2, 04:31 UTC
Resolved -
From 00:02-00:44 UTC, we experienced a service interruption that may have caused Account sign ups to fail. The root cause has been identified and the incident has been resolved.
Dec 1, 00:00 UTC
Resolved -
This incident has been resolved and we are now seeing normal levels of live traffic data.
Nov 26, 22:31 UTC
Monitoring -
We are actively monitoring the upstream provider for recovery.
Nov 26, 00:43 UTC
Identified -
We have identified that our data delivery delays are due to an issue with an upstream provider.
Nov 26, 00:42 UTC
Investigating -
Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs using stale live traffic data.
Nov 25, 14:27 UTC
Resolved -
This incident has been resolved and we are now seeing normal levels of live traffic data.
Nov 26, 15:31 UTC
Monitoring -
We have identified that our data delivery delays are due to an issue with an upstream provider. We are actively monitoring the upstream provider for recovery.
Nov 26, 00:50 UTC
Investigating -
Customers for mapbox-speeds might receive stale or no live traffic data. Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs using stale live traffic data.
Nov 25, 15:08 UTC
Resolved -
Between approximately 7:50AM PST and 9AM PST, US-based clients of the Directions and Map Matching APIs may have experienced elevated error rates and latencies. We have identified the problem and restored service.
Nov 25, 16:00 UTC