All Systems Operational

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If you are experiencing a service outage and do not see it posted here, submit a Support request to get in touch with our team.

Accounts Operational
Maps Operational
API Operational
Studio Operational
GL Native Operational
GL JS Operational
Mobile SDK Operational
Navigation Operational
API Operational
Mobile SDK Operational
Search Operational
Data Services Operational
Geodata Operational
Imagery Operational
Telemetry Operational
Telemetry SDK Operational
Mapbox Traffic Data Operational
Traffic Congestion Visual Layer ? Operational
Atlas Operational
Vision Operational
WWW (marketing websites) Operational
www.mapbox.jp ? Operational
www.mapbox.com ? Operational
www.mapbox.cn ? Operational
www.mapbox.by ? Operational
China Maps Operational
api.mapbox.cn ? Operational
api-global.mapbox.cn ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 5, 2020

No incidents reported today.

Dec 4, 2020

No incidents reported.

Dec 3, 2020

No incidents reported.

Dec 2, 2020
Resolved - This incident has been resolved.
Dec 2, 06:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 05:52 UTC
Investigating - Customers for mapbox-speeds might receive stale or no live traffic data. Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs using stale live traffic data. Customers using traffic-maps may view tiles with stale live and historic traffic data.
Dec 2, 04:31 UTC
Dec 1, 2020
Resolved - From 00:02-00:44 UTC, we experienced a service interruption that may have caused Account sign ups to fail. The root cause has been identified and the incident has been resolved.
Dec 1, 00:00 UTC
Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Resolved - This incident has been resolved and we are now seeing normal levels of live traffic data.
Nov 26, 22:31 UTC
Monitoring - We are actively monitoring the upstream provider for recovery.
Nov 26, 00:43 UTC
Identified - We have identified that our data delivery delays are due to an issue with an upstream provider.
Nov 26, 00:42 UTC
Investigating - Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs using stale live traffic data.
Nov 25, 14:27 UTC
Resolved - This incident has been resolved and we are now seeing normal levels of live traffic data.
Nov 26, 15:31 UTC
Monitoring - We have identified that our data delivery delays are due to an issue with an upstream provider. We are actively monitoring the upstream provider for recovery.
Nov 26, 00:50 UTC
Investigating - Customers for mapbox-speeds might receive stale or no live traffic data. Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs using stale live traffic data.
Nov 25, 15:08 UTC
Resolved - This incident has been resolved.
Nov 26, 08:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 21:54 UTC
Investigating - We are currently investigating this issue.
Nov 25, 21:46 UTC
Nov 25, 2020
Resolved - Between approximately 7:50AM PST and 9AM PST, US-based clients of the Directions and Map Matching APIs may have experienced elevated error rates and latencies. We have identified the problem and restored service.
Nov 25, 16:00 UTC
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.