Live traffic data outage

Incident Report for Mapbox

Resolved

This incident has been resolved.

Posted Aug 25, 2022 - 03:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 25, 2022 - 02:24 UTC

Identified

Customers for mapbox-speeds might receive stale or no live traffic data. Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs using stale live traffic data. Customers using traffic-maps may view tiles with stale live and historic traffic data.

Posted Aug 25, 2022 - 01:13 UTC

This incident affected: Data Services (Mapbox Traffic Data, Traffic Congestion Visual Layer).