Tile request failures

Incident Report for Mapbox

Resolved

This incident has been resolved.

Posted Nov 10, 2021 - 04:56 UTC

Monitoring

A fix for this issue has been implemented. We are monitoring the results.

Posted Nov 10, 2021 - 03:49 UTC

Update

We are seeing increased failures and timeouts on Mapbox Tiling Service publish jobs. We are investigating the issue and working on a mitigation.

Posted Nov 10, 2021 - 03:07 UTC

Update

We are continuing to work on a fix for this issue.

Posted Nov 10, 2021 - 03:05 UTC

Update

We are continuing to work on a fix for this issue.

Posted Nov 10, 2021 - 01:14 UTC

Identified

We have identified the issue and are working on a mitigation.

Posted Nov 09, 2021 - 22:55 UTC

Update

We are continuing to investigate this issue.

Posted Nov 09, 2021 - 22:05 UTC

Update

We have confirmed that this issue is also causing intermittent failures on MTS publish jobs. We are continuing to investigate the issue.

Posted Nov 09, 2021 - 21:24 UTC

Investigating

We are currently experiencing intermittent failures for tile requests. This is impacting all Maps APIs.

Posted Nov 09, 2021 - 21:16 UTC

This incident affected: Maps (API).