Delivery of Mapbox Traffic Data to customers and Traffic Maps V1 have recovered. We continue to monitor both services.
Posted 2 years ago. Jun 13, 2023 - 22:24 UTC
Update
Live traffic prediction has recovered but delivery of live traffic to Mapbox Speeds customers is still degraded.
Posted 2 years ago. Jun 13, 2023 - 21:33 UTC
Monitoring
We are seeing decreased error rates for the Mapbox Tiling Service and Offline Map downloads. We will continue to monitor the services.
Posted 2 years ago. Jun 13, 2023 - 20:40 UTC
Update
We are continuing to investigate the issues with Mapbox Tiling Service, Mapbox Traffic, and Offline Map downloads.
Posted 2 years ago. Jun 13, 2023 - 20:24 UTC
Update
We are investigating degraded refreshing of Traffic Maps V1 in some regions. Users of Traffic Maps V1 may experience stale traffic that does not reflect the current conditions on the road.
Posted 2 years ago. Jun 13, 2023 - 20:07 UTC
Update
We are continuing to investigate this issue.
Posted 2 years ago. Jun 13, 2023 - 19:56 UTC
Update
We are investigating degraded generation of Live Mapbox Traffic predications and delivery to customers.
Posted 2 years ago. Jun 13, 2023 - 19:37 UTC
Investigating
Offline map downloads and Mapbox Tiling Service are showing high error rates
Posted 2 years ago. Jun 13, 2023 - 19:20 UTC
This incident affected: Maps (API) and Data Services (Mapbox Traffic Data, Traffic Congestion Visual Layer).