Live Traffic outage

Incident Report for Mapbox

Resolved

This incident has been resolved.

Posted Dec 02, 2020 - 06:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 02, 2020 - 05:52 UTC

Investigating

Customers for mapbox-speeds might receive stale or no live traffic data. Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs using stale live traffic data. Customers using traffic-maps may view tiles with stale live and historic traffic data.

Posted Dec 02, 2020 - 04:31 UTC

This incident affected: Data Services (Mapbox Traffic Data, Traffic Congestion Visual Layer).