Disruption in Routing Availability in US-East

Incident Report for Mapbox

Resolved

Between 19:18 and 19:41 UTC, we experienced an issue affecting the Directions API and Map Matching API in the US-East region. This caused elevated latency and missing route data for a significant portion of regional traffic. The issue has been identified and resolved, and all service metrics have fully returned to normal operation.
Posted Oct 19, 2026 - 21:38 UTC
This incident affected: Navigation (API).