Tilesets API (MTS) jobs not processing

Incident Report for Mapbox

Resolved

On 07/28 between 08:43 and 09:54 UTC we saw intermittent job failures on the Mapbox Tiling Service. The incident has been resolved and we recommend retrying any failed jobs.

Posted Jul 30, 2020 - 15:18 UTC

Monitoring

The system is back to a stable state. We are no longer seeing errors. Continuing to monitor.

Posted Jul 28, 2020 - 11:06 UTC

Update

We are seeing recovery but continue to monitor jobs as they process.

Posted Jul 28, 2020 - 10:27 UTC

Update

We are continuing to investigate this issue.

Posted Jul 28, 2020 - 09:49 UTC

Investigating

We are currently investigating an issue with the Mapbox Tiling Service.

Posted Jul 28, 2020 - 09:17 UTC

This incident affected: Maps (API).