Services Status

Degraded maps and geocoding performance

Incident Report for Mapbox

Resolved

This incident has been resolved.

Posted Oct 23, 2015 - 04:04 UTC

Monitoring

The networking failure has been resolved at our provider and we are bringing the impacted regions back into service. We are continuing to closely monitor global network latency.

Posted Oct 23, 2015 - 03:27 UTC

Identified

An internal networking failure caused a brief period of increased latency between datacenter locations in North America and our primary storage backend. Our systems alerted us to the problem and automatically took impacted regions out of service. These regions will remain out of service while we work with our upstream provider to resolve the networking issues. Users may experience slightly higher latency as requests are being directed to alternative regions but overall impact is minimal.

Posted Oct 23, 2015 - 00:38 UTC

Investigating

We're investigating degraded maps and geocoding performance in our North America regions.

Posted Oct 23, 2015 - 00:21 UTC