Mapbox Tiling Service Incident

Incident Report for Mapbox

Resolved

Today's incident impacting the Mapbox Tiling Service has been resolved.
Posted Mar 17, 2021 - 23:47 UTC

Update

All jobs queued due to today's incident on the Mapbox Tiling Service have been processed. The team continues to monitor recovery.
Posted Mar 17, 2021 - 22:58 UTC

Monitoring

A fix has been implemented for the issue impacting the Mapbox Tiling Service and the team is beginning to process queued jobs.
Posted Mar 17, 2021 - 21:51 UTC

Identified

The issue impacting MTS has been identified and the team is working on a fix.
Posted Mar 17, 2021 - 18:14 UTC

Update

We are continuing to investigate this issue and hold jobs in queue. Queued jobs will be submitted upon recovery.
Posted Mar 17, 2021 - 15:48 UTC

Investigating

We have discovered an issue where all jobs submitted to the Mapbox Tiling Service were failing unexpectedly. In response all jobs are now being held in queue and users will experience long job processing times.
Posted Mar 17, 2021 - 11:46 UTC
This incident affected: Maps (API).