Live traffic data outage

Incident Report for Mapbox

Resolved

This incident has been resolved.

Posted Sep 28, 2022 - 03:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 28, 2022 - 02:55 UTC

Investigating

We are currently investigating issues with our live traffic data.

Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs using stale live traffic data. Customers using traffic-maps may view tiles with stale live and historic traffic data. Customers of mapbox-speeds might receive stale or no live traffic data.

Posted Sep 28, 2022 - 02:34 UTC

This incident affected: Data Services (Mapbox Traffic Data).