Geocoding: increased latency/error rate

Incident Report for Mapbox

Resolved

Service has returned to normal.

Posted Sep 13, 2016 - 15:29 UTC

Identified

A deploy uncovered a bad interaction between our code and an upstream load balancing component. The issue is being isolated to resume normal service until the component issue is resolved.

Posted Sep 13, 2016 - 14:42 UTC

Investigating

We're investigating increased latency and error rates on our Geocoding API affecting one of our regions.

Posted Sep 13, 2016 - 13:22 UTC